IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for UAE

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VAM Systems is a Business Consulting, IT Solutions and Services company.

VAM Systems is currently looking for IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for our UAE operations with the following terms and conditions:

Skills
1.Talented and enthusiastic individual to join the Technical Support Team should have certified on ITIL, MCSA, CCNA, CCNP Switching and Cloud Certification Microsoft Azure.
2. Provide Network and Telecommunication services for both internal and external customers in effective, efficient and timely manner in order to deliver the agreed service levels.
3. Provide, maintain and monitor organisation’s desktop computing environment for both internal and external customers in effective, efficient and timely manner to ensure smooth
desktop services.
4. Efficiently and effectively resolve complaints, service requests, problems and changes in a timely manner in order to meet the agreed service levels with both internal and external
customers.
5. Accurately communicate with both internal and external customers in a timely manner in order to keep them up to data with the required information.
6. Stay up to date with the latest trends and technologies and undertake regular research and development in order to give innovative solutions to business’ technology needs when they
are required.
7. Comply with the IT Policy to ensure all activities are as per the standards.
8. Hands on Experience in Dell EMC & Avamar
9. Hands on Experience in Manage engine products for Desktop central & MDM.
10. Experience in contact sync GAL Management to mobile device
11. VMware ESXI based virtualization infrastructure
12. Experience in Managing Sky Jana, Sun Systems Applications and Avaya IP office Manager
13. Experience in Video conference facilities such Yealink, Polycom, Logitech, and Clickshare
Terms and conditions
Joining time frame: (15 – 30 days)

The selected candidates shall join VAM Systems – UAE and shall be deputed to one of the Organizations in UAE.

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [email protected]

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